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Spring Catalogue out now!New stock arriving now!
To order Stihl products online, please visit https://cervus-equipment.stihl-dealer.com.au/en-au/ |
COVID-19 update - 5th August 2020
Dear Cervus Customers,
With the Victorian Government announcing stricter measures to combat the spread of COVID-19 we wanted to take this opportunity to communicate some key messages from Cervus Equipment Australia.
The vast majority of our customers are involved in the agriculture sector which is considered an essential service. As a business dedicated to supporting you, we will continue to have all dealerships open with the exception of Saturday mornings.
We are encouraging all of our customers to call or email our Regional Victoria dealerships with your parts, service and sales enquiries. We will provide solutions that limit the contact between our team members and customers. Your local branch can be contacted on 1800 237 887 or for branch contact numbers, please visit https://www.cervusequipment.com.au/contact-us.html
Our Sunshine dealership is located within Melbourne and will have additional access restrictions aligned with stage 4. Unfortunately, this means that customers will not have access to our Sunshine showroom or workshop during stage 4 but we will have drive through pick up in place from Thursday. For all enquiries please call us before coming into store. For contact numbers, please visit https://www.cervusequipment.com.au/sunshine.html
Also, please ask our Sunshine team about their dedicated parts delivery service with next business day delivery for orders placed before 1pm.
We are committed to adhering to the Government and medical advice and guidelines which includes face coverings and physical distancing of at least 1.5m. We appreciate your assistance to comply with these measures, whether at our dealerships or on-site at your place.
Thank you for your ongoing support and understanding as we continue to protect the health of our employees and customers.
Sincerely,
Tim Ormrod
Managing Director Australia/New Zealand
With the Victorian Government announcing stricter measures to combat the spread of COVID-19 we wanted to take this opportunity to communicate some key messages from Cervus Equipment Australia.
The vast majority of our customers are involved in the agriculture sector which is considered an essential service. As a business dedicated to supporting you, we will continue to have all dealerships open with the exception of Saturday mornings.
We are encouraging all of our customers to call or email our Regional Victoria dealerships with your parts, service and sales enquiries. We will provide solutions that limit the contact between our team members and customers. Your local branch can be contacted on 1800 237 887 or for branch contact numbers, please visit https://www.cervusequipment.com.au/contact-us.html
Our Sunshine dealership is located within Melbourne and will have additional access restrictions aligned with stage 4. Unfortunately, this means that customers will not have access to our Sunshine showroom or workshop during stage 4 but we will have drive through pick up in place from Thursday. For all enquiries please call us before coming into store. For contact numbers, please visit https://www.cervusequipment.com.au/sunshine.html
Also, please ask our Sunshine team about their dedicated parts delivery service with next business day delivery for orders placed before 1pm.
We are committed to adhering to the Government and medical advice and guidelines which includes face coverings and physical distancing of at least 1.5m. We appreciate your assistance to comply with these measures, whether at our dealerships or on-site at your place.
Thank you for your ongoing support and understanding as we continue to protect the health of our employees and customers.
Sincerely,
Tim Ormrod
Managing Director Australia/New Zealand
Available Resources:
Parts
Please call or email our dealerships where possible
You can order parts online here: Order Parts Online
Service on-site, in workshops and remote help via Connected Support
We are here to keep you running and our service teams are still operational. Customers will not have access to our workshops. We also ask for customers to practise social distancing with our field staff. Please phone your local service team for assistance here
Book a service online here
One of our team members will be in touch
We have many tools we can use to assist you remotely from our branches with John Deere Connected Support if you have a connected machine. For more information, please contact your local Cervus Equipment team or follow this link to learn more https://www.deere.com.au/en/campaigns/connected-support/
Sales
All of our sales representatives are available and ready to assist you in any way possible whilst practising social distancing
You can find our sales teams contact numbers here
Buy online
Purchase your John Deere Ride-on Lawnmower online and we will deliver it to your home! Just choose your preferred store
Buy online here
Finance
Apply online here: https://quickapply.deere.com/
Ride-on lawnmower finance: https://www.deere.com.au/en/campaigns/join-the-family/?cid=BAC_Res_enAU_Dcom_Turf19
Parts
Please call or email our dealerships where possible
You can order parts online here: Order Parts Online
Service on-site, in workshops and remote help via Connected Support
We are here to keep you running and our service teams are still operational. Customers will not have access to our workshops. We also ask for customers to practise social distancing with our field staff. Please phone your local service team for assistance here
Book a service online here
One of our team members will be in touch
We have many tools we can use to assist you remotely from our branches with John Deere Connected Support if you have a connected machine. For more information, please contact your local Cervus Equipment team or follow this link to learn more https://www.deere.com.au/en/campaigns/connected-support/
Sales
All of our sales representatives are available and ready to assist you in any way possible whilst practising social distancing
You can find our sales teams contact numbers here
Buy online
Purchase your John Deere Ride-on Lawnmower online and we will deliver it to your home! Just choose your preferred store
Buy online here
Finance
Apply online here: https://quickapply.deere.com/
Ride-on lawnmower finance: https://www.deere.com.au/en/campaigns/join-the-family/?cid=BAC_Res_enAU_Dcom_Turf19
$150K INSTANT TAX WRITE OFF
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Contact your local Cervus Equipment team to see how we can help you take advantage of the Australian Government's instant tax write-off.
*Before making any decision or taking any action, you should consult a professional advisor who has been provided with facts relevant to your particular situation. |
