Keeping our customers running
As the coronavirus COVID-19 situation evolves, we are committed to keeping you informed about Cervus Equipment's actions to safeguard employees while maintaining operations in order to support our customers and their livelihoods. These objectives are immensely important to us during normal times. They are vital today. Let’s get through this together.
The vast majority of our customers are involved in food production which is considered an essential service. As a business dedicated to supporting you, we will continue to have branches open with the exception of Saturday mornings. We are open weekdays 8am - 5pm.
We are encouraging all our customers to call or email our dealerships with your parts, service or sales queries. We will endeavour to provide solutions that limit the contact between our team members and customers as much as possible. Your local branch can be contacted on 1800 237 887. https://www.cervusequipment.com.au/contact-us.html
For customers that do visit your local branch we will ask you to sign in before engaging with our team. Please follow the signs displayed at each location to complete the sign in process. We will simply be asking you for your name and phone number so we can contact you in the case of a positive test. We will also be taking this opportunity to remind you to keep 1.5m distance and minimise the surfaces you touch.
We continue to closely monitor this evolving situation, and we will continue to update you with any changes to our company policies. Thank you for your ongoing support and understanding as we continue to protect the health of our employees and customers.
Available Resources:
Parts
Please call or email our dealerships where possible
You can order parts online here: Order Parts Online
Service on-site, in workshops and remote help via Connected Support
We are here to keep you running and our service teams are still operational. Customers will not have access to our workshops. We also ask for customers to practise social distancing with our field staff. Please phone your local service team for assistance here
We have many tools we can use to assist you remotely from our branches with John Deere Connected Support if you have a connected machine. For more information, please contact your local Cervus Equipment team or follow this link to learn more https://www.deere.com.au/en/campaigns/connected-support/
Sales
All of our sales representatives are available and ready to assist you in any way possible whilst practising social distancing
You can find our sales teams contact numbers here
Finance
Apply online here: https://quickapply.deere.com/
The vast majority of our customers are involved in food production which is considered an essential service. As a business dedicated to supporting you, we will continue to have branches open with the exception of Saturday mornings. We are open weekdays 8am - 5pm.
We are encouraging all our customers to call or email our dealerships with your parts, service or sales queries. We will endeavour to provide solutions that limit the contact between our team members and customers as much as possible. Your local branch can be contacted on 1800 237 887. https://www.cervusequipment.com.au/contact-us.html
For customers that do visit your local branch we will ask you to sign in before engaging with our team. Please follow the signs displayed at each location to complete the sign in process. We will simply be asking you for your name and phone number so we can contact you in the case of a positive test. We will also be taking this opportunity to remind you to keep 1.5m distance and minimise the surfaces you touch.
We continue to closely monitor this evolving situation, and we will continue to update you with any changes to our company policies. Thank you for your ongoing support and understanding as we continue to protect the health of our employees and customers.
Available Resources:
Parts
Please call or email our dealerships where possible
You can order parts online here: Order Parts Online
Service on-site, in workshops and remote help via Connected Support
We are here to keep you running and our service teams are still operational. Customers will not have access to our workshops. We also ask for customers to practise social distancing with our field staff. Please phone your local service team for assistance here
We have many tools we can use to assist you remotely from our branches with John Deere Connected Support if you have a connected machine. For more information, please contact your local Cervus Equipment team or follow this link to learn more https://www.deere.com.au/en/campaigns/connected-support/
Sales
All of our sales representatives are available and ready to assist you in any way possible whilst practising social distancing
You can find our sales teams contact numbers here
Finance
Apply online here: https://quickapply.deere.com/
$150K INSTANT TAX WRITE OFF
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Contact your local Cervus Equipment team to see how we can help you take advantage of the Australian Government's instant tax write-off.
*Before making any decision or taking any action, you should consult a professional advisor who has been provided with facts relevant to your particular situation. |
Cervus Equipment Specialised Combine Support
Post-Season Combine Inspection. A factory trained technician will travel to your property and perform an extensive post-season inspection on your harvester and front-end equipment. You will receive a detailed report on what is needed to prepare your machine for next season, with a detailed quote on parts and estimate on labour to carry out the repairs. Book now!
0% p.a. Finance on selected ride-on lawnmowers!
